Privacy Policy

1. Introduction

Nyuchi Africa (“we”, “us”, or “our”) operates nhimbe, an events and gatherings platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

• Name and email address
• Phone number (optional)
• Profile picture (optional)
• Payment information (processed by our payment partners)
• Location data (with your consent)

Usage Information

• Events you view, create, or attend
• Search queries and preferences
• Device information and browser type
• IP address and general location

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Process event registrations and payments
• Send you event confirmations and updates
• Personalize your experience and recommendations
• Communicate with you about the Service
• Analyze usage patterns to improve the Service
• Detect and prevent fraud or abuse

4. Information Sharing

We may share your information with:

• Event Hosts: When you register for an event, hosts receive your name and contact information
• Other Mukoko Products: If you use Mukoko ID, your profile may be shared across the Mukoko ecosystem
• Service Providers: Third parties that help us operate the Service (payment processors, email providers)
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Object to certain processing activities
• Export your data in a portable format
• Withdraw consent where applicable

To exercise these rights, contact us at privacy@nyuchi.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings. Essential cookies are required for the Service to function.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@nyuchi.com

Nyuchi Africa
Harare, Zimbabwe